Privacy Policy

Your Privacy Matters to Us

At Northumberland Meats, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information. Please take a moment to review it carefully.

Definitions

  • Personal Data: Any information that can identify you personally, including your name, address, car registration number, payment details, phone number, or email address.

  • You: A user of our website at www.northumberlandmeats.co.uk.

  • We/Us/Our: Northumberland Meats, a partnership.

  • Third Parties: Organizations or individuals outside of Northumberland Meats that may have access to your data, such as service providers or partners.

  • Cookies: Small files placed on your device to collect information about your browsing behaviour.

  • Consent: When a user voluntarily agrees to provide their personal data, typically by checking a box or clicking an acceptance button.

Scope of this Policy

- This policy applies to the collection and use of your personal data by Northumberland Meats and those authorized by us.

- It does not cover third-party websites linked from our site or advertisers. We recommend reviewing their privacy policies when visiting those sites.

Acceptance of Terms

- By accessing and continuing to use our website, you accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using the website.

- If you provide personal data about someone else (e.g., when purchasing goods as a gift), you confirm that you have obtained their consent for us to process their information as outlined in this policy.

Customer and Recipient Information

- Providing accurate personal information is essential for effective communication with both customers and recipients.

- We respect your privacy and will never lease, rent, or sell your personal information.

During Checkout, We Collect:

1. Customer’s Email Address:

- Used for order confirmations, substitution information, dispatch updates, and delivery notifications.

- May also be used for marketing communications.

2. Customer’s Full Name and Address:

- Used for credit/debit card validation and to ensure accurate delivery.

3. Customer’s Telephone Number:

- Used to address order issues (e.g., payment failures, delivery problems) and send delivery-related text messages.

4. Recipient’s Full Name and Address:

- Essential for accurate product delivery.

- May also be used for marketing communications.

Information We Collect and How:

Transaction and Order Fulfillment Details: Information related to your purchases and order processing.

Information Provided via Website Forms: Data you submit for registration, subscriptions, or issue reporting.

Correspondence Records: Information from any communications you have with us.

Optional Survey/Feedback Responses: Used for research purposes to improve our services.

Your Visits to Our Website:

- We collect traffic data, location data, weblogs, and other details related to your visits.

- This information helps us improve our services and tailor content to better meet your needs.

Policy Updates:

-Please note that this privacy policy is subject to change. We recommend reviewing it periodically to stay informed about how we protect your information.

-If you have any questions or need clarification, feel free to contact us.